ACCOUNT & PRIVACY

Your account.
Your choice.

Delete your TourBond account and associated personal data from the app, or by email.

DELETE IN APP OR BY EMAIL
Manage your accountUnderstand your dataKnow what happens to groupsGet a clear response
A CLEAR DELETION PROCESS

Three steps to delete in the app.

You can delete your account without reinstalling the app. Prefer email, or cannot sign in? Use the request option below.

1

Open Delete account

In TourBond, go to Settings and choose Delete account.

2

Confirm it's you

Type DELETE and submit the request from your signed-in account.

3

Recovery, then removal

Access ends and a seven-day recovery period begins, after which we delete or de-identify your data.

Before you delete

A few things to know about your data and account.

Your saved trip history

Your detailed trip history is encrypted on your device, and the app removes account data from the device when you delete.

Access and groups

Deleting ends your access after the seven-day recovery period and removes you from rides and groups you joined.

Subscriptions

Deleting does not cancel an app-store subscription. Cancel it in your app store separately.

Prefer email, or can't sign in?

Send a request from the email associated with your TourBond account to [email protected]. If you cannot access that email, tell us in the message so support can verify ownership another way. After verification, account access ends and a seven-day recovery period begins. We then delete or de-identify associated data, except records we must retain for legitimate safety, security, or legal reasons. Cancel any active store subscription separately.

Email a request